jyan9 Terms and Conditions — Complete Guide

Last Updated: January 1, 2026

1 Definitions and Interpretation

In these terms and conditions, "jyan9", "platform", "we", or "our" refers to the jyan9 online casino and betting service, operated through the website https://jyan9.lat. "Member", "user", or "you" refers to any person who holds a registered account on jyan9 or uses the platform.

"Services" refers to all gaming, betting, bonus, and related services provided through jyan9. "Account" refers to a member's own registered profile on the jyan9 platform.

2 Eligibility and Age Requirement

The following eligibility conditions must be met to participate on the jyan9 platform:

• You must be at least 21 (twenty-one) years of age. Use of jyan9 by minors is strictly prohibited.
• You must be located in a jurisdiction where online gaming is legally permitted.
• A person may create only one account. Holding multiple accounts will be considered a violation of the terms.
• All information provided at the time of registration must be accurate, complete, and your own.

3 Account Registration and Security

3.1 Registration Process

To open an account on jyan9, you must complete the registration form with your correct name, mobile number, and password. Once registration is complete, you are considered to have accepted these terms and conditions and our privacy policy.

3.2 Account Security

It is your responsibility to keep your account login details (username and password) fully confidential. Sharing your account with any third party is prohibited. If you suspect any unauthorized access, you must notify the jyan9 support team immediately. jyan9 will not be responsible for misuse of an account if the member has not followed the security guidelines.

3.3 Account Verification

jyan9 reserves the right to verify a member's identity at any time to maintain the integrity and security of the platform. You may be asked to provide a national identity card, passport, or other official documents. Withdrawals may be held until the verification process is complete.

4 Deposits, Withdrawals, and Payments

4.1 Deposit Rules

Four mobile payment methods can be used to deposit money on jyan9: bKash, Nagad, Rocket, and Upay. The minimum deposit amount for each method is ৳500. Deposited funds are generally reflected in the account instantly.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800. Withdrawals generally take between 5 and 30 minutes to complete. Withdrawals can only be made to the mobile number used during account registration. jyan9 may request additional verification for unusual withdrawal attempts.

4.3 Payment Method Terms

Members must use a payment method registered in their own name. Using another person's account or method is strictly prohibited and may result in account closure. Rocket mobile wallet is a service of Dutch-Bangla Bank — it is not a substitute for direct banking transactions.

5 Bonuses and Promotional Offers

5.1 Welcome Bonus

Members making their first deposit on jyan9 are eligible for a 200% welcome bonus, up to a maximum of ৳20,000. For example, depositing ৳1,000 gives a ৳2,000 bonus, making the total balance ৳3,000. Alternatively, depositing ৳22,000 or more gives the maximum ৳20,000 bonus, making the total balance ৳42,000.

5.2 Wagering Requirements

A 20x wagering requirement applies to any bonus received. Wagering is calculated based only on the bonus amount (not on the combined total of deposit plus bonus). For example, for a ৳2,000 bonus, ৳2,000 × 20 = ৳40,000 must be wagered before withdrawing bonus winnings.

5.3 Bonus Usage Terms

• Each bonus offer can be used only once and will remain valid only within the specified time period.
• Bonuses cannot be converted to cash or transferred.
• jyan9 reserves the right to modify, suspend, or cancel any bonus offer.
• If evidence of bonus abuse or fraud is found, jyan9 may cancel the bonus and suspend the account.

6 Gaming Code of Conduct

6.1 Commitment to Fair Play

The fair play policy is strictly followed on the jyan9 platform. All game results are determined impartially. Any form of manipulation, exploiting software bugs, or colluding with other members to cheat is strictly prohibited.

6.2 Prohibited Activities

The following activities are strictly prohibited:

• Playing games using automated bots or software.
• Creating multiple accounts to obtain bonuses or advantages.
• Attempting to exploit technical errors on the platform.
• Colluding with other members to manipulate betting.
• Using the platform for money laundering or the use of illegal funds.

If evidence of involvement in any of the above activities is found, jyan9 reserves the right to immediately close the relevant account and confiscate the balance.

7 VIP Membership and Rewards

jyan9 has three VIP tiers for active players: Bronze, Silver, and Gold. Weekly cashback is available at each tier — up to 0.5% at Bronze, up to 1.0% at Silver, and up to 1.5% at Gold.

Advancement to a higher VIP tier depends on the player's gaming activity and participation. VIP benefits may be changed, modified, or cancelled at jyan9's discretion.

8 Support and Contact

The jyan9 customer support team is available 7 days a week, 24 hours a day to assist members. Support is available in both Bengali and English.

• Live Chat: Instant support through the website.
• Email: [email protected]

For any complaints or disputes, members are requested to first contact the jyan9 team via live chat or email.

9 Responsible Gaming

jyan9 places the highest importance on responsible gaming. We believe that gaming is a form of entertainment and should never be a cause of financial problems.

• Set your own limits before playing — only wager money whose loss would not affect your daily life.
• Avoid gaming when you are under stress or feeling low.
• If signs of gaming addiction appear, seek help immediately.

To learn more about responsible gaming, visit our Responsible Gaming page.

10 Intellectual Property

All content on the jyan9 platform — logos, designs, graphics, software, and written materials — is the intellectual property owned by or licensed to jyan9. Reproducing, distributing, or commercially using any content without prior permission from jyan9 is prohibited.

11 Privacy and Data Protection

jyan9 is committed to protecting members' personal information. All data is kept secure using SSL encryption technology. Members' information is never sold or transferred to third parties. To learn the full details of how we collect and use data, visit our Privacy Policy page.

12 Limitation of Liability

jyan9 will not be responsible for losses caused by technical errors, server issues, or internet connection disruptions. However, jyan9 always strives to ensure the stability of the platform.

jyan9 is not responsible for financial losses arising from gaming. Members game at their own risk and make decisions at their own responsibility.

13 Changes to the Terms

jyan9 reserves the right to modify these terms and conditions at any time. Members will be notified through the platform in the case of significant changes. Continuing to use the platform after changes are made will be considered an expression of consent to the revised terms.

14 Account Closure and Cancellation

14.1 Closure at Member's Request

Any member may request to close their account at any time. Any pending bonuses or promotions will be cancelled before the account is closed. If a balance exists, the member will be given the opportunity to withdraw it, provided all wagering requirements have been met.

14.2 Closure at jyan9's Initiative

jyan9 may suspend or permanently cancel an account for the following reasons:

• Violation of any clause of these terms and conditions.
• Registration using false information.
• Fraudulent or deceptive activity.
• Violation of the age requirement.
• Use of unauthorized technical methods.

15 Applicable Law and Dispute Resolution

These terms and conditions are governed in accordance with applicable international online gaming standards. Any dispute or complaint will be addressed by contacting the jyan9 team directly. jyan9 is committed to resolving all disputes fairly and transparently.